Equinix Introduces Network Monitoring and Fault Notification Service to Asia-Pacific CustomersEquinix Command Center Helps Ensure Network Uptime and
Reduces Network Monitoring Costs
SINGAPORE--(BUSINESS WIRE)--March 31, 2004--
Equinix, Inc. (Nasdaq:EQIX), the leading provider of
network-neutral data centers and Internet exchange services, today
announced the availability of Equinix Command Center to the company's
customers in the Asia-Pacific region. The service provides customers
with device and application monitoring with fault notification
services to ensure their IT infrastructure achieves higher uptime with
minimal operational overhead.
Equinix Command Center allows enterprises, network service
providers and content providers to grow, manage and control their
network and Internet operations by gaining greater network
infrastructure visibility and uptime. By proactively notifying
customers about hardware failures and network provider outages,
Equinix Command Center greatly reduces Mean Time to Repair (MTTR)
compared to a non-monitored or reactive fault management system. The
service is capable of monitoring routers, switches and network
applications, and it also includes monitoring of server operating
systems availability and resource utilization. Equinix Command Center
includes a Web-based services portal, which allows customers to
monitor infrastructure status in near real-time -- from network
devices to servers, from anywhere, at anytime.
Australian based NT Solutions, which provides consulting services,
software development and technology management, is currently using
Equinix Command Center in the Asia-Pacific region. The company hosts a
number of mission critical applications within Equinix's Sydney
Internet Business Exchange(TM) (IBX(R)) center and directly
interconnects with a variety of different network partners available
in that center. NT Solutions required a proactive fault management
solution that would significantly reduce their internal support costs.
"Since even a momentary interruption in 100 percent network uptime
from our network providers results in significant loss of revenue for
our business, we need a service that provides real-time visibility
into our network operations 24 by seven," said John Stewart, CEO of NT
Solutions. "Equinix Command Center provides us with that visibility
and the peace of mind that our operations are under constant
monitoring for any anomalies."
"Equinix is committed to providing the most comprehensive data
center and managed connectivity solutions for the Asia Pacific region,
where the highest growth for Internet commerce is expected to take
place in the next two to five years," said Philip Koen, president and
head of Equinix Asia Pacific. "Equinix Command Center ensures that our
customers achieve maximum uptime while reducing operational costs."
Equinix is the leading global provider of network-neutral data
centers and Internet exchange services for enterprises, content
companies, systems integrators and network services providers. Through
the company's 14 Internet Business Exchange(TM) (IBX(R)) centers in
five countries, customers can directly interconnect with every major
global network and ISP for their critical peering, transit and traffic
exchange requirements. These interconnection points facilitate the
highest performance and growth of the Internet by serving as neutral
and open marketplaces for Internet infrastructure services, allowing
customers to expand their businesses while reducing costs.
This press release contains forward-looking statements that
involve risks and uncertainties. Actual results may differ materially
from expectations discussed in such forward-looking statements.
Factors that might cause such differences include, but are not limited
to, the challenges of operating IBX centers and developing, deploying
and delivering Equinix services; competition from existing and new
competitors; the ability to generate sufficient cash flow or otherwise
obtain funds to repay outstanding indebtedness; the loss or decline in
business from our key customers and other risks described from time to
time in Equinix's filings with the Securities and Exchange Commission.
In particular, see Equinix's recent quarterly and annual reports filed
with the Securities and Exchange Commission, copies of which are
available upon request from Equinix. Equinix does not assume any
obligation to update the forward-looking information contained in this
Equinix and IBX are registered trademarks of Equinix, Inc.
Internet Business Exchange is a trademark of Equinix, Inc.
CONTACT: Equinix Asia Pacific Pte Ltd
Charles WH Chow, (65) 6723-8943
K/F Communications, Inc. (for Equinix)
David Fonkalsrud, 415-255-6506 (U.S.)
SOURCE: Equinix, Inc.